Medway Tickets Live Security Policy
This Security Policy relates to transactions processed via
www.medwayticketslive.co.uk and
http://tickets.medway.gov.uk
- Transactions are processed via Spektrix Ltd, who provide our
Box Office system.
- Spektrix pages can be identified by the 'Powered by Spektrix'
logo at the bottom right of your screen.
- When asked to enter personal details such as your credit card
number, a closed padlock icon will be displayed at the bottom of
your browser window.
- This icon indicates that all data is being transmitted securely
between your web browser and the Box Office servers, using
encryption to ensure that the data cannot be read or modified by
any third party.
What encryption is used and how do I know that my payment
details are safe?
Your payment details are processed by Secure Sockets Layer
(SSL). SSL is a security protocol used by Web browsers
and Web servers to help users protect their data during transfer.
An SSL Certificate contains a public and private key pair as well
as verified identification information. When a browser (or client)
points to a secured domain, the server shares the public key with
the client to establish an encryption method and a unique session
key. The client confirms that it recognises and trusts the issuer
of the SSL Certificate. This process is known as the "SSL
handshake" and it can begin a secure session that protects message
privacy and message integrity.
If you have any questions regarding the security of your data
please email boxoffice@medway.gov.uk.
