Terms and conditions of sale

  • Management reserves the right to refuse admission.
  • Tickets cannot be exchanged or money refunded. Customers are advised to check their tickets at the time of purchase.
  • Tickets may be left at the box office for resale but the theatre cannot guarantee their sale and can only offer them for resale after all the theatre’s own seats have been sold.
  • For customers' safety, you are advised that you may be subject to a bag search when entering the venues.
  • Customers are not permitted to bring their own alcohol into the venues. Any alcohol found will be taken away and not returned.  
  • Latecomers will not be admitted until a suitable break in the performance.
  • The theatres reserve the right to introduce special offers and discounts without notice.
  • Concessions, where offered, are available for people under 16 years old and over 60 years old. Only single concessions are available.
  • Concessionary and special offer tickets must be requested at the time of purchase and discounts cannot be applied retrospectively.
  • While every effort is made to ensure that all advertised events take place and that prices are correct, programmes are subject to alteration without notice.


Lost Tickets
If your tickets are lost, please contact us during office hours on 01634 338338 and we will arrange for duplicate tickets to be held for collection on the night. We do not issue or send out duplicate tickets in advance of a performance. Any duplicate tickets issued can only be picked up, on arrival, within 1 hour  of the start of the performance.

Reservations
Tickets must be paid for (by post or in person) within three working days of the original reservation or 30 minutes before curtain-up, whichever is sooner. Seats not paid for after this time will be released. Reservations cannot be made through our online booking service.

Postal booking
When booking by post, please enclose a stamped, self-addressed envelope for the return of the tickets. Please give the show title, date and time. Cheques must be made payable to Medway Council and should have your cheque card number, name, address, telephone number written clearly on the back. Postal bookings can be sent to either of the addresses at the foot of this page.

quick tickets

Phone 01634 338338

boxoffice@medway.gov.uk

event timeline

A month by month breakdown of events

  1. 01
  2. 02

    November 02

    19:30 The Brook Theatre

    Mozart's Così fan tutte presented by Dulwich Opera Company

    More info
  3. 03

    November 03

    19:30 The Central Theatre

    Let's Hang On: The Music of Frankie Valli and The Four Seasons

    More info
  4. 04

    November 04

    19:30 The Central Theatre

    Bowie Starman

    More info
  5. 05
  6. 06

    November 06

    14:00 The Central Theatre

    Christmas Memories

    More info
  7. 07
  8. 08
  9. 09

    November 09

    19:30 The Central Theatre

    T.Rextasy

    19:30 The Brook Theatre

    The Snow Queen

    More info
  10. 10

    November 10

    14:30 The Brook Theatre

    The Snow Queen

    19:30 The Brook Theatre

    The Snow Queen

    More info
  11. 11
  12. 12
  13. 13

    November 13

    19:00 The Brook Theatre

    Celebration

    More info
  14. 14

    November 14

    19:00 The Brook Theatre

    Celebration

    19:30 The Central Theatre

    That'll Be the Day: The Christmas Show

    More info
  15. 15

    November 15

    19:30 The Central Theatre

    Elvis Years: The Story of The King

    More info
  16. 16

    November 16

    19:30 The Central Theatre

    Swan Lake, performed by the Russian National Ballet

    More info
  17. 17

    November 17

    19:30 The Central Theatre

    Think Floyd Live in Concert

    20:00 The Brook Theatre

    The Brook Comedy Season: Marcus Brigstocke - Devil May Care, with support by Rob Rouse

    More info
  18. 18

    November 18

    19:30 The Central Theatre

    The Stylistics, with support

    More info
  19. 19
  20. 20
  21. 21
  22. 22
  23. 23
  24. 24
  25. 25
  26. 26
  27. 27
  28. 28
  29. 29
  30. 30

    November 30

    11:00 The Brook Theatre

    Sammy the Sheep Saves Christmas

    13:00 The Brook Theatre

    Sammy the Sheep Saves Christmas

    19:30 Rochester Corn Exchange

    Mistletoe Ball

    More info & booking