Help using this website
www.medwayticketslive.co.uk
has been designed to make it easy and safe for you to book tickets
for Medway events and performances.
Booking tickets using this website
There are several ways you can book tickets:
- Using the images on the home page - simply
click on the image of the event you wish to book for, and you will
be taken to a page describing all of the details for the
event. Simply select the performance you wish to book for and
click on 'book now'
- Use the 'event timeline' - a month by month
breakdown of events - scroll over the dates to see all the
events/performances happening on a particular day. Click on
the date and you will be taken to a page listing all the events
happening. Click through to the event you wish to book
for.
- Use the search bar - simple enter the keywords
you wish to search for. For example, if you wanted to book
pantomime tickets, you could search for 'panto', 'peter pan',
'pantomime' or similar - then press enter, and the pantomime show
will appear int he search results. Click on the relevant link
and you will be taken to the event listing, from where you can book
tickets.
- Use the 'quick tickets' feature - If you know
the exact show you wish to see, this is the easiest way to
book. Select the show, the date you wish to see it and the
performance time you wish to book for, and you will be taken
straight to the booking page. You can also search by show
only, or by date only.
- Search by 'tickets by type' - if you are just
browsing and know which genre of event/performance you wish to see,
use this function to get a flavour of the events that are on
offer. When you find a show you like the look of, click 'more
info and booking' and you will be able to book your tickets.
Making payments online
Making payments using this website is safe and secure.
Please see the online security page for
more information.
Logging in
The first time you book using this website, you will be asked to
register. Subsequently, you will be asked to log in. This is
so that you do not have to re-enter all of your delivery details
(address, email etc). If you prefer not to enter your
personal details online, please book tickets either in person or by
telephone via the box office.
Forgotten password
If you have forgotten your password, go to my
account at the top right of this page and click on
forgotten your password? then fill in your email address
and your password will be emailed to you.
