Access - The Brook Theatre

The main entrance is situated on The Brook and is approached via steps with handrails either side. There are automatic doors at the top of the stairs and an electric platform lift for wheelchairs and pushchairs. There is a secondary entrance on Whiffens Avenue, with a ramped entrance at street level but no automated door.

On the ground floor, there is wheelchair access to the conference room, box office, café, gallery and the toilet for disabled people. A lift in the ground floor foyer can then provide further access to the main theatre, the studio theatre and the theatre bar on the second floor. Four wheelchair spaces per performance are available in the main theatre and one per performance in the studio theatre.


The pay and display car park has disabled parking.

Venue layout

Basement - two flights of stairs lead to:

  • the basement dance studio,
  • the basement drama studio,
  • the function room.

Ground floor:

  • conference room,
  • large dance studio,
  • small dance studio,
  • café,
  • art gallery,
  • box office,
  • vending services
  • ladies and disabled toilets,
  • two steps leading up to the gentlemen’s toilets, activity room and meeting room.

First floor (accessible by either the main stairs or a passenger lift):

  • Studio Theatre,
  • Main Theatre,
  • Mayor’s Parlour
  • bar.

Facilities for customers with disabilities

We are very sorry that, due to technical failure, we have recently had to withdraw our Loop system for the hard of hearing. We are seeking a replacement system as a matter of priority. We offer our apologies to our hard of hearing customers in the interim.

There are also:

  • low range, portable loop systems available by arrangement with the Duty Manager;
  • voice amplification systems at the box office;
  • high contrast, tactile signs throughout the theatre;
  • four wheelchair spaces per performance are available in the Main Theatre and one is available in the Studio Theatre.

Other services

  • Sign language interpretation - certain shows will be sign language interpreted and you can find this information in the theatre brochures
  • Strobe lighting - warning notices advising of the use of stroboscopic lighting effects are displayed in the entrance foyer on the day of the performances concerned
  • Large print – theatre brochures are both available, on request, in large print.

Assisted access scheme

Both theatres regret that bookings for wheelchair users cannot be made online. If you would like to book tickets for a wheelchair user, please contact the box office and staff will contact you during normal office hours. Find out more about the assisted access scheme.

quick tickets

Phone 01634 338338

event timeline

A month by month breakdown of events

  1. 01
  2. 02
  3. 03

    February 03

    19:00 The Brook Theatre

    One Year On

    More info
  4. 04

    February 04

    19:30 The Central Theatre

    Suggs: A Life in the Realm of Madness

    More info
  5. 05
  6. 06

    February 06

    19:30 The Brook Theatre

    An Evening of Mediumship with Tony Stockwell

    More info
  7. 07

    February 07

    19:30 The Central Theatre

    Nathan Carter

    More info
  8. 08
  9. 09
  10. 10

    February 10

    20:00 The Central Theatre

    Milton Jones is Out There (plus support)

    More info
  11. 11
  12. 12
  13. 13
  14. 14

    February 14

    19:00 The Brook Theatre


    More info
  15. 15

    February 15

    14:00 The Brook Theatre


    19:00 The Brook Theatre


    More info
  16. 16

    February 16

    14:00 The Brook Theatre


    19:00 The Brook Theatre


    More info
  17. 17

    February 17

    14:00 The Brook Theatre


    19:00 The Brook Theatre


    More info
  18. 18
  19. 19
  20. 20
  21. 21
  22. 22
  23. 23

    February 23

    20:00 The Central Theatre

    Rob Brydon: I Am Standing Up

    More info & booking
  24. 24

    February 24

    19:30 The Central Theatre

    City of Rochester Symphony Orchestra: Season 2017 - 2018

    More info & booking
  25. 25

    February 25

    16:30 The Brook Theatre

    U.Dance Medway 2018: Community Variety Showcase

    18:30 The Brook Theatre

    U.Dance Medway 2018

    More info & booking
  26. 26

    February 26

    19:30 The Central Theatre

    Psychic Sally: Kisses to Heaven

    More info & booking
  27. 27
  28. 28